Privacy Policy

Effective date: October 2, 2026

This Privacy Policy explains how ZEYRO (“ZEYRO”, “we”, “us” or “our”), collects, uses, shares and protects your personal information when you visit vdotcalculator.com, create an account, design a product, place an order, subscribe to our newsletter or contact us (together, the “Service”).

By using the Service, you acknowledge that you have read this Privacy Policy. If you do not agree with it, please do not use the Service.

1. Who We Are

ZEYRO is an online store for original and custom metal wall art, HD photo panels, and print-on-demand artwork. The business responsible for your personal information (the “data controller”) is:

ZEYRO, 401 Boul. Labelle, Rosemère, QC J7A 3T2, Canada.
Email: Contact@vdotcalculator.com
WhatsApp: +34 643 27 25 46

2. Information We Collect

Information you give us

Contact and account details: name, email address, phone number, username and password when you create an account.
Order details: billing and shipping address, products ordered, sizes, colours and order history.
Custom designs: images, logos, text and other files you upload or create in our design tool.
Communications: messages you send us through our contact or quote forms, live chat, email or social media.
Newsletter: your email address and preferences if you subscribe to our mailing list.
Reviews and wishlists: product reviews you submit and items you save to your wishlist or comparison list.

Payment information

Payments are processed by our payment providers. We do not see or store your full card number on our servers. We receive limited information such as the payment method type, the last four digits of your card and the payment status.

Information collected automatically

Device and usage data: IP address, browser type, device type, operating system, pages viewed, links clicked, referring website and the date and time of your visit.
Approximate location: country or region derived from your IP address, used for shipping, taxes and fraud prevention.
Cookies and similar technologies: see Section 7 below.

3. How We Use Your Information

To process, print, fulfil, ship and deliver your orders, including custom products made from your designs.
To create and manage your account.
To provide customer support and respond to your questions, quote requests, returns and exchanges.
To process payments and help prevent fraud and unauthorised transactions.
To send order confirmations, shipping updates and other service messages.
To send marketing emails about new designs, collections and offers, only where you have agreed or where the law allows. You can unsubscribe at any time.
To understand how visitors use our website so we can improve it, using analytics.
To measure the performance of our advertising.
To comply with legal, tax and accounting obligations and to protect our rights.

4. Legal Bases for Processing (EU, EEA and UK Visitors)

If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases:

Contract: to process your order and provide the Service you request.
Consent: for marketing emails and for non-essential cookies such as analytics and advertising cookies. You can withdraw consent at any time.
Legitimate interests: to improve our store, keep it secure and prevent fraud, where these interests are not overridden by your rights.
Legal obligation: to keep records required by tax and accounting laws.

5. How We Share Your Information

We do not sell your personal information. We share it only with service providers who help us run our business, and only as needed for them to perform their services:

Production and fulfilment: our print-on-demand partner (Printful) receives your shipping details and order information, including your design files, so it can produce and ship your products.
Shipping carriers: postal and courier services receive your name, address and, where needed, phone number to deliver your order.
Payment providers: WooPayments and Stripe process card, Apple Pay, Google Pay and Link payments. If you choose a buy-now-pay-later option, Klarna, Affirm or Cash App Afterpay process your information under their own privacy policies.
Email marketing: Mailchimp stores newsletter subscriber details and sends our emails.
Customer support: Tidio provides our live chat service.
Analytics and advertising: Google (Google Analytics and Google Ads, via Google Site Kit) helps us understand website traffic and measure ad performance.
Hosting and infrastructure: our hosting provider stores our website and its data.
Social media content: our website may show embedded content from Facebook, Instagram, TikTok, X (Twitter) and YouTube. These platforms may collect data about your interaction with that content under their own policies.

We may also disclose information if required by law, to respond to valid legal requests, to protect our rights, customers or the public, or as part of a business transfer such as a merger or sale of assets.

6. International Data Transfers

ZEYRO is based in the United States, and some of our service providers process data in the United States and other countries. When we transfer personal data from the EEA or UK, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses or other lawful transfer mechanisms used by our providers.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to make our store work, remember your cart and preferences, keep you signed in, understand how our website is used and measure advertising.

Essential cookies: needed for the cart, checkout, account login and security. These cannot be switched off.
Analytics cookies: help us understand how visitors use the site (for example, Google Analytics).
Marketing cookies: help measure the effectiveness of our ads and may be set by advertising partners.

Where required by law, we ask for your consent before placing non-essential cookies through our cookie banner. You can change your choices at any time using the cookie settings on our website, and you can also block or delete cookies in your browser settings. Blocking some cookies may affect how the store works.

8. How Long We Keep Your Information

We keep personal information only as long as necessary for the purposes described in this policy. Order and transaction records are kept for as long as required by tax and accounting laws. Account information is kept while your account is active. Newsletter data is kept until you unsubscribe. Uploaded design files are kept as long as needed to fulfil your order, handle returns or reprints, and as required for our records. When information is no longer needed, we delete or anonymise it.

9. How We Protect Your Information

We use reasonable technical and organisational measures to protect your information, including SSL/TLS encryption across our website and secure, PCI-compliant payment processing. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you and receive a copy of it.
Correct inaccurate or incomplete information.
Delete your personal information.
Object to or restrict certain processing, including direct marketing.
Receive your data in a portable format.
Withdraw consent at any time, where we rely on consent.
Lodge a complaint with your local data protection authority (EEA and UK residents).

California and other US state residents: you may have the right to know what personal information we collect and how we use and disclose it, to request access, correction and deletion, and to opt out of the “sale” or “sharing” of personal information for cross-context behavioural advertising. We do not sell personal information for money. You will not be discriminated against for exercising your rights.

To exercise any of these rights, email us at Contact@vdotcalculator.com. We may need to verify your identity before responding. You can also update many account details yourself in My Account, and unsubscribe from marketing emails using the link in any email.

11. Your Designs and Uploaded Content

When you upload images, logos or text to create a custom product, we use them only to show you a preview, produce and ship your order, and handle any support request related to it. Please only upload content you own or have permission to use. We do not use your uploaded designs for our own marketing without your permission.

12. Children’s Privacy

Our Service is not directed to children under 13 (or under 16 in the EEA and UK), and we do not knowingly collect personal information from them. Products for babies and kids must be purchased by an adult. If you believe a child has given us personal information, please contact us and we will delete it.

13. Third-Party Links

Our website may contain links to other websites and social media platforms. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the effective date at the top of this page. Significant changes will be highlighted on our website or communicated by email where appropriate.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Company: ZEYRO
Phone (Canada): +1 514 462 6947
International Customer Support (WhatsApp): +34 643 27 25 46
Email: Contact@vdotcalculator.com
Customer Support Hours: Monday – Friday: 9:00 AM – 5:00 PM EST (Response within 24 hours)
Studio & Production Facility: 401 Boul. Labelle, Rosemère, QC J7A 3T2, Canada.